Shipping & Returns

Times of shipment to Poste Italiane:

7/10 working days

Shipment costs

The shipment price changes up to destination:

EU and not EU 20 €

If the total amount of your purchase is equivalent or higher than 120.00 € or the corrispondent value in your local currency, you have the right to a free shipment.

In which countries shipment can be made

Poste italiane ship out everything country.
click here , to check whether your zone is covered by Poste Italiane.

Can you request a shipment to an address different from your own?

It is possible to make a shipment to an addressee different from the holder of the order.

What happens if there is nobody at shipment time

The carrier can attempt two deliveries, after that if there is nobody at the communicated address, you will find a delivery notification with the concerning instructions and will be contacted by e-mail.

RETURN

If you are not satisfied of your purchase you have return right within 10 working days from the delivery, but you have to comply with some rules: the product has not to be used the identification tag and the packaging have to be kept intact.

To return products you have to send certified mail at Benvenuti Store Costumer Care, Via Tazzoli,44,19126 La Spezia or fax 0039 0187284561 . You shall return and Benvenutti Store must receive the products within 30 working days from the date on which products were received by you.
The return right, besides compliance with the terms and procedures above described, shall be deemed correctly excercised once the following conditions have been fully met:

  1. the products must not have been used, worn, washed or damaged
  2. the identification tag must be still attached to the products
  3. the products must be returned in their original packaging
  4. the returned products must be sent to Benvenutti-Store in a single delivery
  5. Benvenutti-Store must receive the products within 30 working days from the date of your receipt.

Benvenutti-Store shall refund the sums already paid for the purchase of the products and the costs for the delivery of the purchased products to you, only if the products are returned for reasons that may be due to Benvenutti-Store as in case where the products do not have promised essential characteristics, have manufactoring defects or have been erroneously delivered. Benvenutti-Store shall refund the sums already paid to you, within 30 working days from the date on which Benvenutti-Store became aware of your decision to exercise return right and after having confirmed that the terms and conditions stated above have been duly complied.

Refund Times and Procedure:

After the products have been returned, Benvenutti Store shall check the conformity of the procedure with the conditions indicated above. When Benvenutti Store is able to confirm that such conditions have been met, Benvenutti Store shall send you the relevant confirmation of acceptance of the returned products by e-mail.

Indietro

::Benvenutti-Store di Fabio Benvenuti , partita I.V.A. 01188030116, con sede in Italia, Via Tazzoli, 44 La Spezia 19126 ::
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